Today’s printers operate under extremely competitive market conditions and face customer demands for inexpensive pricing and fast turn-around. Success requires responsiveness to four critical challenges and Midnight Print and Mail MIS gives you the right tools for the job.
#1 Accurate Job Estimating, Orders and Timely Billing
Balancing project profit margins with competitive pricing can be challenging, but Midnight makes it easy. Integrating all types of job and work functions, you can quickly create accurate estimates you can trust. Our system then allows you to easily convert estimates to orders, and create invoices upon job completion. From bidding to billing, you can save yourself time and money.
#2 Effective Customer Engagement
Customers expect to manage all aspects of their orders quickly and easily. Our customer portal gives them the ability to check the status of their orders, proof projects, approve print jobs, and more, all from their computers. This effective customer engagement eliminates cumbersome communication processes of face-to-face meetings, emails, or video conferencing, instead of giving them real-time access and control over their orders.
#3 Flexibility and Security
Businesses owners know that work doesn’t stop for dentist appointments or weekends. You need the ability to access your business data wherever you go while keeping that information secure. Midnight is a web-based system that can be used almost anywhere from nearly every device. All data is backed-up to the cloud for the ultimate in security and recoverability.
#4 Project Scheduling and Management
Maximizing your employee and equipment resources while meeting deadlines is a significant challenge faced by many printers. Meet this challenge with our robust scheduling system and dynamic job boards that allow you see operational overviews or scheduling by personnel or machines. Prioritize workloads, print reports by date or department, and perform other tasks to keep key resources in play while meeting customer demands.