If you are serious about making bottom line improvements to your operation, or just want to keep better track of your jobs and postage, Mail-Shop is built for your business.
Mail-Shop is available in a wide-range of packages designed to meet the specific needs and budget of your organization. Additionally, our on-site configuration and training ensures that you begin streamlining your organization and cutting costs immediately. Mail-Shop is an open system that provides your organization with maximum flexibility for customizing the application to meet your business needs. Moreover, this flexibility has provided our customers with the ability to begin entering estimates and orders within days of completing the implementation and training.
“Mail-Shop increased our sales by 20% without hiring any new front-office staff. It has increased our profitability and our bottom line has never been better! I also get vital information about my company at the touch of a button which allows me to make better decisions about my business. In short, Mail-Shop gives us the tools to make more money while working less. It has made a huge difference to our company, and I sleep better at night.”
Mail-Shop is the industry leading business management software, designed specifically for Direct Mail Companies. Mail-Shop was designed to help you manage your workflow at the point where it comes into your company, through to the point that you deliver the completed project and invoice your customer. Mail-Shop is a powerful but user-friendly tool designed to help improve your company’s productivity and efficiency.
Use the menu on the left to view specific details about the many features available in Mail-Shop software.
With Midnight Fulfillment you can provide your customers with:
While you enjoy:
Mail-Shop Estimating allows you to create, update, track, and send comprehensive and professional estimates to your customers and prospects. You will be able to build an estimate with the Mail-Shop standard service pricing matrix, and then customize the estimate as needed for the customer or the specific project. A major benefit is reduced data entry all of the information you enter in the estimate will transfer to a work order with a single click.
Mail-Shop Order Management assists you in the creation and tracking of orders and jobs as they flow through your shop. The order management module utilizes the same services and wizards that were used to generate your estimate pricing as instructions for your work orders. Your Customer Service team can build work orders with instructions broken out by user-defined departments and attach materials required for each job. Work order reports communicate all necessary information to operators, production management, and warehouse personnel.
Mail-Shop Inventory Management provides you with the tools needed to effectively and efficiently manage the flow of your own and your customers materials in your shop. Combined with our Palm Inventory and Online Customer Service Module (OCSM), users can give their clients real-time access to inventory levels in your warehouse. Mail-Shop helps you establish and abide by workflow procedures that can eliminate many of your inventory headaches, including lost or misplaced inventory, handling leftover materials, and better utilizing your warehouse space.
The ideal solution, online storefronts allow individuals to create an order directly into the system
One of the main benefits of implementing Mail-Shop is consistent and standardized pricing. The services or tasks that your company performs for clients have base and minimum pricing attached to them, along with possible volume discount percentages. For more complex services, Mail-Shop Pricing Wizards allow you to configure series of factors to help build the price for exactly what you are doing for the customer.
Mail-Shop provides the tools and details required to invoice your customers directly from the Order Management module. Once the job is complete in your shop, and has been dropped at the PO or delivered to the client, you can choose from several versions of invoice report formats for your customers.
Mail-Shop SQL provides advanced postage accounting tracking of customer postage funds as they travel through your company. You will be able to track funds received from customers and apply them directly to several different jobs, or hold them in an escrow account for future jobs. Detailed reports allow for quick analysis of customer postage account balance and status.
Mail-Shop allows you to create and track purchase orders that may be for general purchases as well as for purchases specifically related to an existing order. When purchase orders are connected to orders, they provide valuable information for the calculation of overall job profitability. Using the Mail-shop purchase order system also allows you to take control of company and departmental purchases.
Mail-Shop has been developed to easily integrate accounting information to several accounting packages. Mail-Shop will allow for the export of detailed invoice and postage receipt information to your accounting system, so that your accounting staff will not waste time entering invoices manually. Not only can this save a great amount of time, but it can also significantly reduce keypunch errors.
Mail-Shop provides a valuable tool not only for simply storing customer address and contact information, but also for managing your customer and prospect relationships. The CRM Module allows users to schedule calls, emails, and appointments with customers and prospects, along with reminder pop-up windows. All activities can also be recorded so that you can track valuable customer information via historical calls, emails, and direct discussions.
Mail-Shop helps you plan for and manage the flow of jobs through your shop. Jobs are visible through a variety of tools on screen and printed reports that serve as a centralized resource for your staff. Through the use of the Mail-Shop Job Board as well as an on-screen schedule, Owners, Production Managers, CSRs, and other staff have a quick, interactive view of summary information on jobs and tasks currently in-house at their fingertips. This information is vital to answering customer inquiries and making decisions on production capabilities and priorities.
The Mail-Shop Scheduling Module is designed for organizations that need to optimize the production planning and scheduling functions.
The Direct Mail industry needs flexibility in scheduling jobs and responding to customer demands. The Mail-Shop Scheduling Module has been designed specifically for the Direct Mail industry, making it easy to quickly change schedules in response to daily mailing deadlines.
Mail-Shop offers two variations of Job Costing depending on the version (Access or SQL Server) of Mail-Shop your organization selects. Both versions allow you to track total employee time and the time logged against a job to determine profitability. The SQL Server version also provides the ability to capture productivity rates by employee, machine, and shift to assist your organization in evaluating production staff, management, and pricing of services.
Mail-Shop provides you, as the owner, with tools to analyze your revenue streams, labor costs, and profitability of customers/clients. This information can assist in you in justifying additional capital expenditures, target highly profitable clients, and discover your most productive employees.
The built in reports also assist your staff in managing their projects as well as answering customer requests.
Mail-Shop Palm Inventory provides a method for extremely accurate tracking of inventory usage and movement in your warehouse. The Palm Inventory Unit complements the Mail-Shop Inventory Management System by streamlining the Inventory Tracking process.
The Mail-Shop Shop Floor Data Collection (SFDC) system provides Direct Mail companies with a cost effective means for capturing real-time Timesheet and Job Tracking data on the production floor. Utilized in conjunction with the SQL Server version of Mail-Shop, SFDC collects immediate Job-Costing data, which is available to management for profitability and productivity analysis. SFDC also functions as a Time Clock Data Collection system, where employees utilize the system to log hours for payroll purposes.
The Shop Floor Data Collection system utilizes standard Barcode Scanners connected to computer workstations running on an organization’s local area network.
Query Anything provides users with mobile access to critical business information.
Query Anything is an agile and easy-to-use application that transforms your Apple Iphone, Apple Ipad, Android phone, BlackBerry phone into a flexible tool for querying your company’s database.
Query Anything is an indispensible tool for owners, managers, and IT groups who need more information at their fingertips, anytime, anywhere. It is also perfect for supplying key people with up-to-the-minute progress reports on sales data, production stats, accounting info, transactional data, inventory levels, and more. Take your information sharing and reporting services to the next level today with this powerful app.
Query Anything requires the purchase and installation of a server-side component that will provide for the connections to your database. This module, which is easily configurable, is available for all SQL Server databases.
Once the server-side component is installed, Query Anything will link to your Mail-Shop, Digi-Shop, or Midnight SQL Server database, allowing you to navigate your data, view critical benchmarks, and make key business decisions based on up-to-the-minute information.
To deploy the server side component – Query Anything requires either Midnight or Mail-Shop/Digi-Shop SQL v8.3 or higher, and a Microsoft Windows Server running IIS and Asp.net.
