Virtual Systems Software Reviews

Mail-Shop Reduces Costs and Increases Profits

“Mail-Shop reduced my overhead costs by $45,000 in the first two years, and shortened my billing cycle by a week. I didn’t believe it till I saw it, but Mail-Shop saves us money.”
Chad Richardson – President
Seattle Mailing Bureau
“Mail-Shop increased our profits by more than $30,000 in the first year. I’m really not sure how we got along without Mail-Shop before.”
John Hodgman – Owner
Direct Connection
“Mail-Shop increased our sales by 20% without hiring any new front-office staff. It has increased our profitability and our bottom line has never been better! I also get vital information about my company at the touch of a button which allows me to make better decisions about my business. In short, Mail-Shop gives us the tools to make more money while working less. It has made a huge difference to our company, and I sleep better at night.”
Emmet Marshall II – President
Mail-Ad
“Mail-Shop gives us a competitive advantage. The online customer service module impresses our customers, resulting in an increase in sales, and improved customer retention. Additionally, it saved me from having to hire a new CSR by streamlining workflow. That is an entire salary I save each year!”
Jeff Sparks – Owner
Automated Direct Mail
“We installed Mail-Shop in the summer of 2002, and the following quarter was our best in company history, despite being short-staffed in the sales department. We attribute this to Mail-Shop, which allowed us pump through more orders with fewer resources. We have had incredible support from the Mail-Shop team, and as you can tell I definitely think that it is worth the investment of time and money!!”
Malia Lageman – President
Cardinal Services, LTD.
“Mail-Shop has made my company more profitable. Since implementing Mail-Shop, output has increased and overhead costs have decreased. The system gets order details out of people’s heads and gives us the tools to provide a more professional level of customer service. Additionally, it has empowered my employees by making their jobs easier. Consequently, they’re willing to take on more responsibility which frees up my time from administrative duties so I can focus on growing my company. Mail-Shop was well worth the investment, and I couldn’t run my company without it.’’
Gary Watson – President
Elite Services

Mail-Shop Saves Time

“We purchased Mail-Shop in 2007 and have experienced significant growth over the past several years. We have been able to focus our energies on growing the business rather than managing processes. With Mail-Shop in place, we have not needed to hire additional Account Managers to handle the workload. Yet, with our previous process we would have needed to hire three full time Account Managers to handle the same volume we manage today. And, with the reporting and data collection, we get immediate information on our business that provides us the opportunity to make better decisions and ensure a consistent profit margin. Many companies still make decisions from the gut, but as you grow, that just doesn’t work. The information we get from Mail-Shop has been critical to our success. We’ve seen significant growth in our profit margins since purchasing Mail-Shop and I’m confident that it’s been a critical component of that growth.”Sara Lovell – General Manager
Pilot Direct
“I love Mail-Shop because it saves my employees tons of time by consolidating several stand-alone systems into one. I now have 2 CSRs, but without Mail-Shop I’d need at least 4 to handle the same job volume. And by invoicing through Mail-Shop we’ve cut our billing time in half! We’re very pleased with the program.”
Brian Dicker – President
Strahm Automation and Mailing
“Mail-Shop has far exceeded our expectations. The start-up was incredibly easy, and we were actually sending out live invoices prior to the end of our training session. Our receivables are turning around faster and have dropped nearly 30%. We decided to try Mail-Shop instead of adding additional staff to generate work orders and assist with billing. It has definitely paid off! We not only avoided hiring additional personnel, we’ve also reduced the workload for 2 employees by about 12 hours per week each – that’s a savings of 24 hours total per week.”
Robbie Yelvington – Owner
Mail Processing Associates, Inc

Mail-Shop is easy to use

“We had Mail-Shop up-and-running on the second day of the installation, and were immediately using it to manage orders from estimating through invoicing. Before Mail-Shop we used a homegrown program, but found it increasingly difficult to support, so we decided to get an out-of-the-box program that would be supported for us. The ease of use and quick implementation of Mail-Shop beat all other programs on the market, and the customer support is excellent.”
David Hedges – Owner
Mailer’s Choice
“Mail-Shop allowed us to aggressively grow our business without a significant investment in Human Capital. It was easy to implement and has been paying dividends ever since. There are enough challenges in our business, why make it more difficult than it needs to be!”
Tom Heim – COO
Continental Services, Inc.
“Mail Shop has played an integral role in our success as one of the Top 5 mailing service firms in Minnesota. Mail Shop’s powerful system modules have taken the guesswork out of the equation by managing job information, and keeping record of integral parts of each job. The Inventory and CRM modules have given our customers faster and more accurate responses.”
Ric Johnson – Director
Mail Source, Inc.

Praise for Digi-Shop

“I have been meaning to send a formal Thank You to your staff for the superior service that I receive on a daily basis. Your support staff always goes above and beyond the call of duty in helping to resolve issues. We recently upgraded to version 8.1 and Greg’s involvement really made for a seamless upgrade. Everyone that I deal with there is friendly, helpful, and knowledgeable. For the past 10 years I have been in some sort of systems support role where I have had to deal with plenty of vendor supported systems. In those 10 years you all have been by far the best in knowledge, support, and customer service! Thank you for all that you do!”
Zack – Database Applications Administrator
Pilot Direct
“Tracie,
As you may have gathered from your time here with us in training, we have a 2^nd mile award we give out monthly to the person who most exudes that kind of attitude. YOU were chosen for August. It is rare that anyone outside our organization wins but felt you were really above and beyond with all your help towards our many question – no matter when they were asked. Thank you for your great attitude.”
Jim Cote – President
The Master’s Touch
“Tracie, Thank you so much for your recent work at our location. It was a pleasure to meet you and you were extremely helpful. We look forward to using your expertise to help us through this transition.
P.S. Chris…..you have wonderful employees! It is such a pleasure to deal with a company where the employees are so obviously happy and in tune to their work. We look forward to a long and mutually beneficial relationship….”
Jerry Becker – General Manager
Modern Mail

It is well put together! Everything is pretty straight forward and easy to navigate. I like that you can customize reports on the phone app, just like you can in the main system…and the email function to send reports out is brilliant. Great that you can still control who can see what reports, as well. I could see this being a great tool when I’m out of the office, or even in the office away from my computer in a meeting. Boss-Man just needs to break down and get a smart phone
Justin Biel – CSR
Douglas Shaw Associates

Praise for Midnight Fulfillment

“We ship an average of 1500 packages a day using Virtual System’s Midnight Fulfillment. I have been very impressed with their support. We had a complex installation switching from another software vendor’s fulfillment software and the Midnight Fulfillment trainer stayed onsite until we were fully operational. And the support didn’t stop at installation, anytime we have a question we can submit it to their support channel and within an hour have a response and if necessary a person on the phone helping us.”
Michael Lange – COO
Action In Mailing, Inc.
“After sitting through multiple demos from many different fulfillment software companies, we have finally found a fulfillment system that is very detailed and very easy to use! Midnight Fulfillment makes managing the warehouse and pulling inventory extremely easy! Thanks!”
Mike Holmes – Fulfillment Manager
Linemark Printing, Inc.
“After much research, and many conference calls and webinars, we at Rapid Fulfillment made the decision to partner with Midnight Fulfillment from Virtual Systems. That decision has proven to be correct many times over. From their on-site training, through working with our unique situations, Midnight Fulfillment has delivered every time. Not only have we gained great fulfillment software, but we have partnered with experienced fulfillment professionals that have helped us to grow our business.”
Dan Coll – Owner
Rapid Fulfillment, Inc.
Our goal was to take control of the entire project by providing a web services integration and state of the art inventory management. In order to do that, we needed a new software solution and that’s when we looked to Virtual Systems and it’s Midnight Fulfillment program. They were able to custom-program the new software so it could “talk to” the original Jones’ system. Now when people log on to the My Jones website and place their orders, the data gets automatically pushed into Midnight. With just a few clicks we produce pick slips, packing list, and the inventory gets deducted automatically. The system even puts the shipping information into the Fed Ex computer. We don’t have to manually input anything. Coolest of all is that our client can focus on what they do best, making great soda! Try it out for yourself at My Jones
Emmet Marshall – President
Mail-Ad
As you may know we are now a client of yours. We still have “custom work” and implementation of Midnight fulfillment to go. However, I wanted to express my thanks and let you know how impressed I have been with Dennis Nisbet (especially), and Steve Corcorran thus far. They have worked diligently with us in determining our requirements….not an easy task and probably somewhat frustrating as I’m sure they would agree! I look forward to the enhanced capabilities that the program should hopefully provide in moving Evacam in our desired direction.
Simon de Silva – Owner
Evacam Solutions LLC