Mail-Shop Reduces Costs and Increases Profits

• "Mail-Shop reduced my overhead costs by $45,000 in the first two years, and shortened my billing cycle by a week. I didn’t believe it till I saw it, but Mail-Shop saves us money."
  Chad Richardson - President
  Seattle Mailing Bureau
• "Mail-Shop increased our profits by more than $30,000 in the first year. I’m really not sure how we got along without Mail-Shop before."
  John Hodgman - Owner
  Direct Connection
• "Mail-Shop increased our sales by 20% without hiring any new front-office staff. It has increased our profitability and our bottom line has never been better! I also get vital information about my company at the touch of a button which allows me to make better decisions about my business.
  In short, Mail-Shop gives us the tools to make more money while working less. It has made a huge difference to our company, and I sleep better at night."
  Emmet Marshall II - President
  Mail-Ad
• "Mail-Shop gives us a competitive advantage. The online customer service module impresses our customers, resulting in an increase in sales, and improved customer retention. Additionally, it saved me from having to hire a new CSR by streamlining workflow. That is an entire salary I save each year!"
  Jeff Sparks – Owner
  Automated Direct Mail
• "We installed Mail-Shop in the summer of 2002, and the following quarter was our best in company history, despite being short-staffed in the sales department. We attribute this to Mail-Shop, which allowed us pump through more orders with fewer resources. We have had incredible support from the Mail-Shop team, and as you can tell I definitely think that it is worth the investment of time and money!!"
  Malia Lageman - President
  Cardinal Services, LTD.
• “Mail-Shop has made my company more profitable. Since implementing Mail-Shop, output has increased and overhead costs have decreased. The system gets order details out of people’s heads and gives us the tools to provide a more professional level of customer service. Additionally, it has empowered my employees by making their jobs easier. Consequently, they’re willing to take on more responsibility which frees up my time from administrative duties so I can focus on growing my company. Mail-Shop was well worth the investment, and I couldn’t run my company without it.’’
  Gary Watson - President
  Elite Services

Mail-Shop Saves Time

• “We purchased Mail-Shop in 2007 and have experienced significant growth over the past several years.  We have been able to focus our energies on growing the business rather than managing processes.  With Mail-Shop in place, we have not needed to hire additional Account Managers to handle the workload.  Yet, with our previous process we would have needed to hire three full time Account Managers to handle the same volume we manage today.  And, with the reporting and data collection, we get immediate information on our business that provides us the opportunity to make better decisions and ensure a consistent profit margin.  Many companies still make decisions from the gut, but as you grow, that just doesn’t work.  The information we get from Mail-Shop has been critical to our success.  We’ve seen significant growth in our profit margins since purchasing Mail-Shop and I’m confident that it’s been a critical component of that growth.”
  Sara Lovell - General Manager
  Pilot Direct
• "I love Mail-Shop because it saves my employees tons of time by consolidating several stand-alone systems into one. I now have 2 CSRs, but without Mail-Shop I’d need at least 4 to handle the same job volume. And by invoicing through Mail-Shop we’ve cut our billing time in half! We’re very pleased with the program."
  Brian Dicker - President
  Strahm Automation and Mailing
• "Mail-Shop has far exceeded our expectations. The start-up was incredibly easy, and we were actually sending out live invoices prior to the end of our training session. Our receivables are turning around faster and have dropped nearly 30%. We decided to try Mail-Shop instead of adding additional staff to generate work orders and assist with billing. It has definitely paid off! We not only avoided hiring additional personnel, we've also reduced the workload for 2 employees by about 12 hours per week each - that's a savings of 24 hours total per week."
  Robbie Yelvington - Owner
  Mail Processing Associates, Inc

Mail-Shop is easy to use

• "We had Mail-Shop up-and-running on the second day of the installation, and were immediately using it to manage orders from estimating through invoicing. Before Mail-Shop we used a homegrown program, but found it increasingly difficult to support, so we decided to get an out-of-the-box program that would be supported for us. The ease of use and quick implementation of Mail-Shop beat all other programs on the market, and the customer support is excellent."
  David Hedges - Owner
  Mailer’s Choice
• "Mail-Shop allowed us to aggressively grow our business without a significant investment in Human Capital. It was easy to implement and has been paying dividends ever since. There are enough challenges in our business, why make it more difficult than it needs to be!"
  Tom Heim - COO
  Continental Services, Inc.
• "Mail Shop has played an integral role in our success as one of the Top 5 mailing service firms in Minnesota. Mail Shop's powerful system modules have taken the guesswork out of the equation by managing job information, and keeping record of integral parts of each job. The Inventory and CRM modules have given our customers faster and more accurate responses."
  Ric Johnson - Director
  Mail Source, Inc.

Virtual System's Superior Customer Service

• "I have been meaning to send a formal Thank You to your staff for the superior service that I receive on a daily basis.  Your support staff always goes above and beyond the call of duty in helping to resolve issues.  We recently upgraded to version 8.1 and Greg’s involvement really made for a seamless upgrade.  Everyone that I deal with there is friendly, helpful, and knowledgeable.  For the past 10 years I have been in some sort of systems support role where I have had to deal with plenty of vendor supported systems.  In those 10 years you all have been by far the best in knowledge, support, and customer service!  Thank you for all that you do!"
  Zack - Database Applications Administrator
  Pilot Direct

Praise for 3PF Manager

• "We ship an average of 1500 packages a day using Virtual System's 3PF Manager. I have been very impressed with their support. We had a complex installation switching from another software vendor's fulfillment software and the 3PF Manager trainer stayed onsite until we were fully operational. And the support didn't stop at installation, anytime we have a question we can submit it to their support channel and within an hour have a response and if necessary a person on the phone helping us."
  Michael Lange - COO
  Action In Mailing, Inc.
• “After sitting through multiple demos from many different fulfillment software companies, we have finally found a fulfillment system that is very detailed and very easy to use! 3PF Manager makes managing the warehouse and pulling inventory extremely easy! Thanks!”
  Mike Holmes - Fulfillment Companion
  Linemark Printing, Inc.
• “After much research, and many conference calls and webinars, we at Rapid Fulfillment made the decision to partner with 3PF Manager from Virtual Systems. That decision has proven to be correct many times over. From their on-site training, through working with our unique situations, 3PF Manager has delivered every time. Not only have we gained great fulfillment software, but we have partnered with experienced fulfillment professionals that have helped us to grow our business.”
  Dan Coll - Owner
  Rapid Fulfillment, Inc.