With just a few clicks we produce pick slips, packing list, and the inventory gets deducted automatically.
With just a few clicks we produce pick slips, packing list, and the inventory gets deducted automatically.
It is well put together! I like that you can customize reports on the Iphone app.
Virtual Systems gives us the the ultimate flexibility for our unique business flow.
"Virtual Systems software reduced my overhead costs nearly $50,000 in the first two years, and shortened my billing cycle by a week. I didn't believe it till I saw it, but Virtual Systems software saves us money."
- Chris Richardson,
Seattle Mailing Bureau
"Your software saved me from having to hire a new CSR by streamlining workflow. That is an entire salary I save each year!"
- Jeff Sparks
Automated Direct Mail
"Virtual Systems software helps us eliminate waste on jobs by being able to accurately track them. We can keep all team members updated on changes, so they are more productive and spend less time in excel manually doing schedules. The estimate piece allows us to lock in pricing so sales reps have to get approval before decreasing prices which results in more profitable jobs."
- Dina Kessler
"Virtual Systems software increased our profits by more than $30,000 in the first year. I’m really not sure how we got along without Mail-Shop before."
- John Hodgman
Midnight is a new software program for printers who are expanding beyond the confines of traditional print and moving into more broad-based marketing services such as mailing, fulfillment, data analytics, purls, and email blasts. Midnight features tools to help companies price these services correctly and manage complex marketing projects from start to finish, allowing them to maximize profitability by being more efficient.
Midnight comes with modules for CRM, estimating, project management, web-reporting services, postage accounting, and billing. With easy-to-use web dashboards and interfaces, printers can quickly become experts at procuring and managing marketing projects. The software also features a complete menu of expert pricing for mailing and marketing related services. While many companies already have a system to manage their businesses and print, Midnight is designed specifically to help companies further leverage their investments in digital technology to gain a competitive advantage.
BMR Group embarked on replacing its house developed ERP system with a more robust system in early 2006. After extensive research, Mail-Shop by Virtual Systems was chosen as the prime candidate. Through the help of Virtual Systems we arranged to tour 3 facilities, two in the USA and one in Canada, which were existing users of the software. All three facilities expressed their satisfaction of the system and we quickly decided it would meet our needs completely.
In March of 2006, BMR Group installed Mail-Shop to run all aspects of our business. We went live on the Shop Floor Data Collection module on day 1 and had completely switched over our inventory tracking and docket creation by the end of week one.
Shortly after the installation of Mail-Shop we were able to achieve the following cost savings:
- Reduction in Customer Service Representatives from 5 employees to 4 employees due to time savings using Mail-Shop to estimate, create and manage jobs.
- Reduction in Warehouse Staff from 4 employees to 3 employees due to integration of inventory and docket creating modules of Mail-Shop.
- Increased overall profitability of jobs through more accurate pricing and costing models generated through Mail-Shop.
Today in 2012 we have recently upgraded to Mail-Shop version 8.4 and continue to be impressed by its new features. After 6 years of being a Mail-Shop user I could not imagine using any other ERP software to run our business. Mail-Shop lets our staff be the most efficient possible in doing their jobs without sacrificing any data capture, raw material tracking or product movement integrity.
VP Production, BMR Group
“Mail-Shop has been a wonderful asset to our company, unifying the flow of information in one comprehensive software program. The entire Virtual Systems family made our transition smooth and seamless, and their attention to our needs has been second to none. Through the use of Mail-Shop we have increased productivity and efficiencies throughout our departments, and now have single way to help with reporting, job costing, and accounting. Thank you Virtual Systems for this wonderful addition to our growing company!”
Vice-President, Eclipse Mailing Services
“Mail-Shop reduced my overhead costs by $45,000 in the first two years, and shortened my billing cycle by a week. I didn’t believe it till I saw it, but Mail-Shop saves us money.”
President, Seattle Mailing Bureau
“Mail-Shop increased our profits by more than $30,000 in the first year. I’m really not sure how we got along without Mail-Shop before.”
Owner, Direct Connection
“Mail-Shop increased our sales by 20% without hiring any new front-office staff. It has increased our profitability and our bottom line has never been better! I also get vital information about my company at the touch of a button which allows me to make better decisions about my business. In short, Mail-Shop gives us the tools to make more money while working less. It has made a huge difference to our company, and I sleep better at night.”
Emmet Marshall II
“Mail-Shop gives us a competitive advantage. The online customer service module impresses our customers, resulting in an increase in sales, and improved customer retention. Additionally, it saved me from having to hire a new CSR by streamlining workflow. That is an entire salary I save each year!”
Owner, Automated Direct Mail
“We installed Mail-Shop in the summer of 2002, and the following quarter was our best in company history, despite being short-staffed in the sales department. We attribute this to Mail-Shop, which allowed us pump through more orders with fewer resources. We have had incredible support from the Mail-Shop team, and as you can tell I definitely think that it is worth the investment of time and money!!”
President, Cardinal Services, LTD.
Mail-Shop has made my company more profitable. Since implementing Mail-Shop, output has increased and overhead costs have decreased. The system gets order details out of people’s heads and gives us the tools to provide a more professional level of customer service. Additionally, it has empowered my employees by making their jobs easier. Consequently, they’re willing to take on more responsibility which frees up my time from administrative duties so I can focus on growing my company. Mail-Shop was well worth the investment, and I couldn’t run my company without it.
President, Elite Services
We purchased Mail-Shop in 2007 and have experienced significant growth over the past several years. We have been able to focus our energies on growing the business rather than managing processes. With Mail-Shop in place, we have not needed to hire additional Account Managers to handle the workload. Yet, with our previous process we would have needed to hire three full time Account Managers to handle the same volume we manage today. And, with the reporting and data collection, we get immediate information on our business that provides us the opportunity to make better decisions and ensure a consistent profit margin. Many companies still make decisions from the gut, but as you grow, that just doesn’t work. The information we get from Mail-Shop has been critical to our success. We’ve seen significant growth in our profit margins since purchasing Mail-Shop and I’m confident that it’s been a critical component of that growth.
General Manager, Pilot Direct
“I love Mail-Shop because it saves my employees tons of time by consolidating several stand-alone systems into one. I now have 2 CSRs, but without Mail-Shop I’d need at least 4 to handle the same job volume. And by invoicing through Mail-Shop we’ve cut our billing time in half! We’re very pleased with the program.”
President, Strahm Automation and Mailing
“Mail-Shop has far exceeded our expectations. The start-up was incredibly easy, and we were actually sending out live invoices prior to the end of our training session. Our receivables are turning around faster and have dropped nearly 30%. We decided to try Mail-Shop instead of adding additional staff to generate work orders and assist with billing. It has definitely paid off! We not only avoided hiring additional personnel, we’ve also reduced the workload for 2 employees by about 12 hours per week each – that’s a savings of 24 hours total per week.”
Owner, Mail Processing Associates, Inc
“We had Mail-Shop up-and-running on the second day of the installation, and were immediately using it to manage orders from estimating through invoicing. Before Mail-Shop we used a homegrown program, but found it increasingly difficult to support, so we decided to get an out-of-the-box program that would be supported for us. The ease of use and quick implementation of Mail-Shop beat all other programs on the market, and the customer support is excellent.”
Owner, Mailer’s Choice
“Mail-Shop allowed us to aggressively grow our business without a significant investment in Human Capital. It was easy to implement and has been paying dividends ever since. There are enough challenges in our business, why make it more difficult than it needs to be!”
COO, Continental Services, Inc.
“Mail Shop has played an integral role in our success as one of the Top 5 mailing service firms in Minnesota. Mail Shop’s powerful system modules have taken the guesswork out of the equation by managing job information, and keeping record of integral parts of each job. The Inventory and CRM modules have given our customers faster and more accurate responses.”
Director, Mail Source, Inc.
“I just wanted to compliment Greg cram and Fred Lee, your support staff. We just went through a difficult conversion with one of our computer systems where everything is on the cloud, we updated our programs and a lot of little things did not work, had to be corrected and your guys have been just super, very responsive, have been helping my IT people with the parts that apply to Mail-Shop and it’s just been a pleasure to deal with them and I wanted to let you know thanks so much.”
Commercial Letter Inc
“Tracie, As you may have gathered from your time here with us in training, we have a 2nd mile award we give out monthly to the person who most exudes that kind of attitude. YOU were chosen for August. It is rare that anyone outside our organization wins but felt you were really above and beyond with all your help towards our many question no matter when they were asked. Thank you for your great attitude.”
President, The Master’s Touch
“Tracie, Thank you so much for your recent work at our location. It was a pleasure to meet you and you were extremely helpful. We look forward to using your expertise to help us through this transition.
P.S. Chris…..you have wonderful employees! It is such a pleasure to deal with a company where the employees are so obviously happy and in tune to their work. We look forward to a long and mutually beneficial relationship….”
General Manager, Modern Mail
It is well put together! Everything is pretty straight forward and easy to navigate. I like that you can customize reports on the phone app, just like you can in the main system and the email function to send reports out is brilliant. Great that you can still control who can see what reports, as well. I could see this being a great tool when I’m out of the office, or even in the office away from my computer in a meeting. Boss-Man just needs to break down and get a smart phone
CSR, Douglas Shaw Associates
“We ship an average of 1500 packages a day using Virtual System’s Midnight Fulfillment. I have been very impressed with their support. We had a complex installation switching from another software vendor’s fulfillment software and the Midnight Fulfillment trainer stayed onsite until we were fully operational. And the support didn’t stop at installation, anytime we have a question we can submit it to their support channel and within an hour have a response and if necessary a person on the phone helping us.”
COO, Action In Mailing, Inc.
After sitting through multiple demos from many different fulfillment software companies, we have finally found a fulfillment system that is very detailed and very easy to use! Midnight Fulfillment makes managing the warehouse and pulling inventory extremely easy! Thanks!
Fulfillment Manager, Linemark Printing, Inc.
After much research, and many conference calls and webinars, we at Rapid Fulfillment made the decision to partner with Midnight Fulfillment from Virtual Systems. That decision has proven to be correct many times over. From their on-site training, through working with our unique situations, Midnight Fulfillment has delivered every time. Not only have we gained great fulfillment software, but we have partnered with experienced fulfillment professionals that have helped us to grow our business.
Owner, Rapid Fulfillment, Inc.
Our goal was to take control of the entire project by providing a web services integration and state of the art inventory management. In order to do that, we needed a new software solution and that’s when we looked to Virtual Systems and it’s Midnight Fulfillment program. They were able to custom-program the new software so it could talk to the original Jones’ system. Now when people log on to the My Jones website and place their orders, the data gets automatically pushed into Midnight. With just a few clicks we produce pick slips, packing list, and the inventory gets deducted automatically. The system even puts the shipping information into the Fed Ex computer. We don’t have to manually input anything. Coolest of all is that our client can focus on what they do best, making great soda!
Try it out for yourself at My Jones
As you may know we are now a client of yours. We still have custom work and implementation of Midnight fulfillment to go. However, I wanted to express my thanks and let you know how impressed I have been with Dennis Nisbet (especially), and Steve Corcoran thus far. They have worked diligently with us in determining our requirements….not an easy task and probably somewhat frustrating as I’m sure they would agree! I look forward to the enhanced capabilities that the program should hopefully provide in moving Evacam in our desired direction.
Simon de Silva
Owner, Evacam Solutions LLC
What took us a week, now takes us a day. The inventory we manage is tightly controlled by the system, which gives our customers confidence and peace of mind. We have better control over the entire process, which allows me to better manage our entire fulfillment operation.
Dave Hedges, Mailers Choice
Things have been going great! Steve Corcoran has been an huge help with all of my requests. At this point we are happy and look forward to learning more of what the system can provide.
India Deboise, Access Worldwide
We are motivated by our customers' need to solve operational and information based challenges in Print, Mail, Fulfillment, and Marketing Services. We find these industries to be increasingly dynamic and evolving every day. Virtual Systems is committed to true partnerships with our customers to improve their businesses and ultimately their bottom lines.
Founded in 1996, Virtual Systems was initially focused on the Mailing and Fulfillment industry. By listening carefully to our customers and devoting our programming team to solving their challenges, our software called Mail-Shop quickly became an industry standard. Over the subsequent years also we developed Print & Mail-Shop, an MIS system for printing companies, and Midnight - a new breed of web-based business management and fulfillment software.
Today we continue to enhance our core products and are actively developing new modules including smartphone apps and touchscreen kiosks.
We are more than excited about the future of working with our customers to develop breakthrough solutions and assist them in being industry leaders.